- Instructor: Dr. (Mrs.) Kiran Vanjani
- Duration: 1 day
The Customer Service training will highlight the importance of service standards and their impact on a customer’s experience and will help your team to think in a customer-centric way. This will prepare the participants to handle demanding customers and difficult situations. This training will help the participants to develop and master the techniques that will enhance the organization’s image through excellent customer service. The participants will gain the necessary guidelines, knowledge, skills and strategies to ensure a positive impact on all customers.